Application Support Engineer

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations.

Roles & Responsibilities:

• Expected to build knowledge and support the team.
• Participate in Problem Solving discussions.
• Provide timely resolution to software-related issues.
• Collaborate with cross-functional teams to address system problems.
• Conduct root cause analysis for recurring issues. - Implement software patches and updates.
• Document troubleshooting steps and solutions.
• Assist in software testing and quality assurance processes.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Functional Test Planning.
• Strong understanding of software testing methodologies.
• Experience with test case design and execution.
• Knowledge of defect tracking and reporting tools.
• Good To Have Skills: Experience with test automation tools.

Additional Information:

• The candidate should have a minimum of 0-2 years of experience in Functional Test Planning.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.