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Tech Mahindra Off Campus Drive 2026 – Technical Support Associate
Tech Mahindra
Description
Technical Support Associate – Service Desk: High level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory. Knowledge about Incident and Service desk management. Understanding of ITIL concepts. Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing. Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues.
Eligibility Criteria
High school, Graduate, Diploma, IT education or comparable IT professional experience. Open to both Freshers and Experienced candidates.
