Enphase Energy Off Campus Drive 2026: Engineer I

Engineer I, Technical Support

Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Phone calls / Chats / Emails from Enphase customers during assigned hours. Candidate needs to agree to following as a precondition Work on weekends Work in night shifts (9:00 PM & 11:00 PM login) shifts Conducting remote troubleshooting of Enphase products. Troubleshooting, approving and executing warranty claims. Providing pre-sales information about Enphase products. Assisting with the activation of new Enphase sites as needed. Documenting all activity in a central CRM/Help Desk software platform. Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed. Following departmental conventions and procedures. Participating in ongoing training/education of industry standards and Enphase product-specific information. Professionally represent Enphase via all communications mediums. Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual. Performing other duties as assigned.

To give our customer the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables.

Should be a Graduate – B.E/B.Tech (Preferable: Electrical Or Mechanical) New College Graduates / Freshers, with 60% and above in 10th & 12th, 70% and above in graduation only would be considered for the role. Freshers can apply 2025 and 2026 batches Scores are mandatory to be shared along with the resume Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers Strong verbal and written communications skills in English Computer literate (PC skills essential, Mac OS desirable) General understanding of electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable Exposure to solar/PV-related environments