LTIMindtree Off Campus Drive 2026 – Customer Support Engineer

LTIMindtree Off-Campus Drive 2026 – Details:

Detailed Eligibility:

Customer Support Engineer:

• Support our customers in a 24×7 environment, providing high-quality service through chat, phone, and offline communication.
• Build and maintain comprehensive knowledge of the company’s products and services.
• Resolve product or service problems by thoroughly investigating customer complaints, determining the cause of the problem, selecting the most effective solution, and following standard operating procedures.
• Maintain a high degree of ownership and commitment to ensuring customer satisfaction.
• Work effectively under minimal supervision and remain composed in high-pressure situations.

Note:

• Willingness to work from our office in Bangalore.
• Ready to start immediately or within a maximum notice period of 30 days.

**Job Description:**The ideal candidate will be an empathetic listener, able to quickly understand and address customer needs, and a good team player. They will demonstrate a high level of commitment to the role, a problem-solving mindset, and the ability to work independently. This is a fantastic opportunity for someone looking to grow their career in customer service and support within a dynamic and supportive work environment.

• Bachelor’s degree or higher.
• 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.
• Proficiency in AppDynamics, New Relic, Dynatrace, Digital Experience Monitoring is mandatory.
• Excellent command of the English language, with strong listening and articulation skills.
• Proven problem-solving abilities and a quick learner.