Firstsource Walk-in Drive 2026: Customer Support Associate | 16 – 30 October 2026

Firstsource Walk-in Drive 2026 for Customer Support Associate:

Detailed Eligibility:

Customer Support Associate – International Voice Process:

Minimum Eligibility:

• UG Arts & Science 2021 to 2025 graduates are eligible (No arrears )
• 2026 Graduates who got Sixth Semester Result & Provisional Certificate are eligible(Need 4 original & 2 online Copy)
• Diploma, PG Graduates & BE/B.Tech Graduates /2026 Pursuing Graduates are not eligible

Key Skills:

• Excellent Communication Skills.
• Listening & Comprehension.
• Good typing Skills is must.

Note: We are looking for enthusiastic freshers to join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience.

Work Schedule & Location:

• Shift: Flexible to work in night shift & Rotational Shift
• Work Mode : Work From Office
• Cab Boundary Limit – One Way Upto 30kms.

Firstsource Walk-in Drive 2026 for International Voice Process:

Eligibility Criteria:

• Education: 12th Pass and above.
• Experience: Freshers and experienced candidates can apply.
• Good verbal communication skills in English are mandatory.
• Willingness to work in rotational shifts, including night shifts.
• Comfortable working from the office in Bangalore.
• Good interpersonal skills, problem-solving ability, and a positive attitude.
• Immediate joiners preferred.

Salary and Benefits

• Salary: As per experience, communication skills, and process requirements.
• Company-provided transport as per company policy.
• Structured training and career growth opportunities.

Role & responsibilities:

• Handle inbound and/or outbound customer calls for international customers.
• Provide accurate information and resolve customer queries professionally.
• Understand customer concerns and offer appropriate solutions.
• Maintain high standards of customer service, quality, and customer satisfaction.
• Document customer interactions accurately in the system.
• Meet process targets related to quality, productivity, and customer experience.
• Follow company policies, process guidelines, and compliance requirements.

• UG Arts & Science 2021 to 2025 graduates are eligible (No arrears )
• 2026 Graduates who got Sixth Semester Result & Provisional Certificate are eligible (Need 4 original & 2 online Copy)
• Diploma, PG Graduates & BE/B.Tech Graduates /2026 Pursuing Graduates are not eligible