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Zycus Off Campus Drive 2026: Multiple Roles
Zycus
Bangalore
17 Oct 2026 - 14 Nov 2026
Off Campus
Description
- We are looking for an IT Intern to join our IT Operations team. The candidate will support the IT Operations team with dayétoéday application installation, endpoint troubleshooting, and general IT support across Windows and macOS devices, along with exposure to broader IT operations processes and automation initiatives.
- Zycus is hiring motivated and curious AI Intern who is eager to experiment with AI/Gen-AI/Agentic tools across our postésales operations. This role is ideal for someone who enjoys solving realéworld problems, learning quickly, and building practical AIédriven solutions.
- Working closely with senior leaders, including our North American CCO, you will contribute to accelerating AI adoption across implementation, support, customer success, and expansion teams.
- Process Discovery & Opportunity Mapping
- Assist in identifying inefficiencies and friction points across support, implementation, and customer success workflows.
- Contribute to maintaining a backlog of AI/automation ideas.
- Rapid Prototyping & Experimentation
- Support the development of smalléscale prototypes (e.g., chatbots, workflow automations, dashboards) using lowécode tools, Python, or notebooks.
- Collaborate with team members to test ideas and validate use cases.
- Pilot Support & Iteration
- Help deploy and monitor pilot solutions with internal teams.
- Collect feedback, track basic usage metrics, and support iteration efforts.
- Learning & Knowledge Sharing
- Stay updated on emerging AI tools and trends.
- Assist in preparing demos, documentation, or internal knowledgeésharing sessions.
- Documentation & Knowledge Transfer
- Help create simple documentation, prompt libraries, and reports to support scaling of successful pilots.
Eligibility Criteria
- Completed degree in Computer Science, IT, or related field in 2026
- Working knowledge of Windows and macOS — installing software, basic system settings, common troubleshooting steps
- Comfortable working hands-âon in macOS environments
- Strong communication, documentation, and problemésolving skills
- Eagerness to learn enterprise IT support practices
- Basic knowledge of Microsoft Entra ID
- Must have handséon experience using AI tools (Claude, Gemini, ChatGPT, or similar) for technical assistance and problemésolving
- Any Microsoft fundamentals certification (MS-900/SC-900/AZ-900)
- Basic scripting exposure (PowerShell/shell)
