Mphasis Off Campus Drive 2026 – Trainee Transaction Processing Officer

Mphasis Off Campus Drive 2026 – Details:

Detailed Eligibility:

Trainee Transaction Processing Officer:

• 2024 Graduates and Postgraduates from recognized universities can apply. Tech background will not be
• Experience: 1 – 3 Years

Certification:

• Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred; however, candidates with good work experience (similar BPO field and domain) but with other Specialization will also be looked into.
• Additional Certification on Stock Market Subjects is added advantage.
• No Engineering / Tech Graduates

Experience requirements:

• Candidate should have minimum 6 months to 1 year work experience in similar BPO field – preferable from US Banking (primary preference)
• Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc will also be considered.

Pre-requisites:

• Good and sound knowledge of US Banking process – preferably US Banking
• Insurance Operations & Policy Processing
• Customer/KYC Verification
• Customer AML Verification
• MS Excel (VLOOKUP, Pivot Tables), MS Word & PowerPoint
• Stakeholder Coordination & SLA Compliance
• Data Accuracy & Confidentiality.
• 100% Accurate work required as Errors will have Financial impacts from Client and their Customer side

Behavioural Skills:

• Strictly US Shift Working Hours ( India Night Shifts) – should be flexible to do Over Time duty if required.
• Punctual and adherence to attendance and Leaves
• To report to Team Lead and follow the Instructions and the HR Policies as per Company

Job Description:

• Processing tasks assigned as per defined process SLA and providing solutions within the timelines.
• Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
• Understanding client requirement and resolving queries through emails.
• Adhering to company’s compliances and policies.
• Completely work from office

Expected Competencies:

• Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.
• Service Orientation: Candidate should be Customer Centric and committed to deliver the best to Customers and the Business.

• 2024 Graduates and Postgraduates from recognized universities can apply.
• Experience: 1 – 3 Years
• Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred; however, candidates with good work experience (similar BPO field and domain) but with other Specialization will also be looked into.
• Additional Certification on Stock Market Subjects is added advantage.
• No Engineering / Tech Graduates