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TATA Communications Walk-in Drive 2026 for Jr. Customer Service Executive | 05 June 2026
TATA Communications
3 Jun 2026 - 1 Jul 2026
Drive Ended
Description
TATA Communications Walk-in Drive 2026 – Details:
| Job Role | Junior Customer Service Executive |
|---|---|
| Qualification | B.E/B.Tech |
| Experience | 0 – 1 Year |
| Salary/CTC | Best in Industry |
| Job Location | Chennai |
| Venue Location | Chennai |
| Walk-in Date | 05 June 2026 |
Detailed Eligibility:
Junior Customer Service Executive:
- Educational Qualification: B.E/B.Tech
- Work Experience: 0-1 year
Must have skills:
- Excellent written and verbal communication skills
- Specific Technical knowledge/certifications: Basics of Telecom, networks
Key Responsibilities:
- Candidate should have 0 to 1 year of experience in Telecom/ISP domain
- Basic understanding of telecom standards & protocols
- Knowledge on Microsoft Office applications
- Coordination skills and taking the right approach logically
- Responsible for Delivery of services for international customers
- OLO – Delivery Management (Supplier Co-ordination for service delivery)
- Ensures that all installation functions are performed in a timely fashion to meet agreed SLAs.
- Perform escalation management, wherever necessary and in case project is in jeopardy.
- Customer communications and KCIs (Keep Customer Informed)
- End to end order management for smooth delivery
- Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix Other requirements
- A good team player & good Customer experience /satisfaction.
- Ownership & responsiveness towards the assigned work
- Collaboration with team and other stakeholders
Eligibility Criteria
- B.E/B.Tech
- 0-1 year of experience in Telecom/ISP domain
- Excellent written and verbal communication skills
- Basics of Telecom, networks
