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Reliance Jio Off Campus Drive 2026 – Network Diploma Engineer Trainee
Reliance Jio
Description
Handle customer calls and provide resolution in coordination with L2, Engineers. Monitor the Network and Service touch points of the given work area in the NOC. Monitor Dashboards and Performance KPIs, Raising alerts within the team in case of any threshold crossing alerts. Monitor TT alerts and address basic L1 issues. Coordinating with Circle for Fibre, Utility and other issues. Ensure customer problems are resolved as per the TAT and SLA. Carry out MIS reporting and analysis for troubleshooting and, development of NOC operations.
Eligibility Criteria
Candidates must possess a Diploma qualification. Preferred: Freshers only
