Firstsource Walk-in Drive 2026: International Voice Process Executive | 06 – 10 July 2026

Firstsource Mega Walk-in Drive 2026 – Details:

Detailed Eligibility:

International Voice Process Executive:

• Any Graduate/Undergraduate (as per company policy)
• B.E, B.Tech, B.Sc, Post-Graduation Freshers are not eligible

Eligibility Criteria:

• Freshers and experienced candidates are welcome.
• Excellent verbal communication skills in English.
• Strong listening and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Willingness to work in rotational shifts, including night shifts.

Preferred Skills

• Excellent spoken English and interpersonal skills.
• Customer service orientation.
• Ability to handle customer concerns with empathy and professionalism.
• Multitasking and time management skills.
• Ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and provide accurate information in a timely manner.
• Deliver exceptional customer service while maintaining quality standards.
• Escalate unresolved issues to the appropriate department.
• Maintain accurate records of customer interactions in the CRM system.
• Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.

• Any Graduate/Undergraduate (as per company policy)
• B.E, B.Tech, B.Sc, Post-Graduation Freshers are not eligible
• Excellent verbal communication skills in English
• Strong listening and problem-solving abilities
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts, including night shifts.