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Tech Mahindra Walk-in Drive 2026: Multiple Roles | 16 October – 13 November
Tech Mahindra
Bangalore
17 Oct 2026 - 14 Nov 2026
Walk In
0.0 - 0.0 LPA
Description
- Working on the moderation of the listings and making sure > 98% accuracy is maintained
- Making sure the listing are completed within the defined SLA/TAT time
- Should be able to work independently and understand his/her performance metrics
- Track his/her own performance need improvise based on the business requirement
- Should be able to manage his / her own performance
- Need to be very judgmental in order to make sure that the correct information is updated on the map front
- Should be focused to achieve 100% user satisfaction and zero client or customer escalations.
- Handle inbound calls for international customers
- Understand and resolve customer queries effectively via voice
- Deliver excellent service with clear and professional communication
- Ensure first-call resolution and customer satisfaction
- Should be comfortable working in a rotational night shifts, (5 days a week, 2 rotational offs)
- Excellent English communication skills
- Comfortable working night shifts (UK timing)
- Must not be pursuing regular education.
- Minimum qualification: 10+2 or Graduation (any stream)
- Strong communication skills in English
- Knowledge of regional languages such as Telugu, Hindi, Odia, Bengali is preferred
- Freshers & Experienced Candidates Can Apply
- Excellent English Communication Skills
- Customer Service / Customer Handling Skills
Eligibility Criteria
- Any Degree/PG degree/12th qualification
- High Reading Comprehension: Ability to interpret subtext, sarcasm, and cultural nuances in written English (and/or local languages).
- Critical Thinking: You must be able to ask, “Does this review actually describe a consumer experience, or is it noise?”
- Attention to Detail: Ability to spot repetitive phrasing or “copy-paste” patterns that signal a coordinated spam campaign.
- Policy Adherence: Ability to set aside personal bias and follow a strict set of “Source of Truth” guidelines for content removal.
- Efficiency: Comfortable working in a high-volume, fast-paced environment with specific daily throughput targets.
- Pursuing candidates are not eligible
