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TTech Mahindra

Tech Mahindra Walk-in Drive 2026: Multiple Roles | 16 October – 13 November

Tech Mahindra

Bangalore
17 Oct 2026 - 14 Nov 2026
Walk In
0.0 - 0.0 LPA

Description

  • Working on the moderation of the listings and making sure > 98% accuracy is maintained
  • Making sure the listing are completed within the defined SLA/TAT time
  • Should be able to work independently and understand his/her performance metrics
  • Track his/her own performance need improvise based on the business requirement
  • Should be able to manage his / her own performance
  • Need to be very judgmental in order to make sure that the correct information is updated on the map front
  • Should be focused to achieve 100% user satisfaction and zero client or customer escalations.
  • Handle inbound calls for international customers
  • Understand and resolve customer queries effectively via voice
  • Deliver excellent service with clear and professional communication
  • Ensure first-call resolution and customer satisfaction
  • Should be comfortable working in a rotational night shifts, (5 days a week, 2 rotational offs)
  • Excellent English communication skills
  • Comfortable working night shifts (UK timing)
  • Must not be pursuing regular education.
  • Minimum qualification: 10+2 or Graduation (any stream)
  • Strong communication skills in English
  • Knowledge of regional languages such as Telugu, Hindi, Odia, Bengali is preferred
  • Freshers & Experienced Candidates Can Apply
  • Excellent English Communication Skills
  • Customer Service / Customer Handling Skills

Eligibility Criteria

  • Any Degree/PG degree/12th qualification
  • High Reading Comprehension: Ability to interpret subtext, sarcasm, and cultural nuances in written English (and/or local languages).
  • Critical Thinking: You must be able to ask, “Does this review actually describe a consumer experience, or is it noise?”
  • Attention to Detail: Ability to spot repetitive phrasing or “copy-paste” patterns that signal a coordinated spam campaign.
  • Policy Adherence: Ability to set aside personal bias and follow a strict set of “Source of Truth” guidelines for content removal.
  • Efficiency: Comfortable working in a high-volume, fast-paced environment with specific daily throughput targets.
  • Pursuing candidates are not eligible