Project Manager / Team Lead – Zoho (SaaS /Implementation)

We're looking for a hands-on Project Manager / Team Lead who brings strong expertise across Zoho products and can lead implementation projects from kickoff to delivery. This role requires a mix of project management, client handling, and team leadership in a fast-paced startup environment.
 Own end-to-end delivery of Zoho implementation projects (CRM, Creator, Books, Projects, etc.)
 Lead and manage a team of implementation executives and developers
 Work closely with clients to understand business needs and translate them into scalable Zoho solutions
 Define project scope, timelines, milestones, and deliverables
 Ensure projects are delivered on time, within scope, and with high quality
 Drive daily stand-ups, sprint planning, and progress tracking (Agile environment)
 Identify risks, dependencies, and proactively resolve project challenges
 Collaborate with technical teams for integrations, custom functions, and automation
 Maintain clear documentation and reporting for internal and client stakeholders
 Improve processes and contribute to scaling delivery operations

Requirements

 2–5 years of experience in Project Management / Team Handling
 Strong hands-on experience with Zoho ecosystem (Zoho CRM, Zoho Creator, Zoho Books, Zoho Projects, etc.)
 Proven experience managing developers and implementation teams
 Excellent client communication and stakeholder management skills
 Strong understanding of business workflows and process automation
 Ability to manage multiple projects in a startup, high-growth environment   
 Familiarity with Agile / Scrum methodologies

Benefits

 High-growth environment with leadership opportunities
 Exposure to diverse clients and industries
 Opportunity to scale teams and processes
 Competitive compensation + performance incentives