Network Expansion Specialist, West

Position Title: Network Expansion Specialist, West

Location: Mumbai

Role Type: Individual Contributor and Field-based

Role Overview:

The Network Expansion Specialist is responsible for owning the expansion and performance of the healthcare provider network across assigned regions. The role focuses on identifying, onboarding, and managing hospitals, clinics, and diagnostic partners while strengthening network density, improving cost efficiency, and ensuring consistent adherence to service-level agreements (SLAs).

Key Responsibilities:  

• Expand provider network across priority micro-geographies
• Identify and close coverage gaps in high-demand locations
• Conduct regular partner performance and business reviews
• Ensure 100% appointment confirmation and SLA compliance
• Negotiate commercial terms and optimize costs
• Expand network presence in Tier 2 / Tier 3 locations
• Build strong, long-term partner relationships

Success Metrics (KPIs):

• Network Expansion: 20–30% growth in active providers per region
• Coverage Density: Improved provider-to-demand ratio in priority micro-markets
• Cost Optimization: 10–15% reduction in average partner rates
• Appointment Confirmation: ≥ 98–100% confirmation rate
• TAT Compliance: ≥ 95% adherence to defined report and service SLAs
• Partner Performance: ≥ 90% partners meeting performance benchmarks
• Partner Satisfaction: Reduced escalations and improved partner engagement scores

Skills & Competencies:

• Strong negotiation and commercial acumen
• Excellent stakeholder and relationship management
• High ownership with fast execution mindset
• Deep regional healthcare ecosystem knowledge
• Data-driven decision-making and KPI tracking
• Fluent in English and regional languages

Requirements

• 1+ years in healthcare operations, network, supply, or partnerships
• Healthcare marketplace/network experience preferred
• Field-based role with high autonomy
• ​Individual contributor with end-to-end regional ownership

Benefits

At ekincare, we are not just building a product — we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers.  

• Be part of a winner – A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries.
• Shape the future of health-tech – Work on cutting-edge solutions in one of the fastest-growing domains.
• High-impact role – Direct exposure to top management, influencing strategy and outcomes.
• Thriving in a dynamic, flat-hierarchy environment with a "fast fail, fast learn" culture that empowers experimentation and rapid iteration.
• Career acceleration – ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year.
• Empowered environment – Dynamic startup culture, flat hierarchy, and a "fast fail, fast learn" approach.
• Holistic growth – 360-degree appraisal process and learning opportunities beyond your function.
• Well-being matters – Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more.

If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong.