Quality Analyst

Roles and Responsibilities:The Content Quality Analyst is responsible for executing day-to-day quality assurance activities across multiple content projects in the organization. This role focuses on validating accuracy, functionality, usability, and accessibility of digital learning content across platforms, following defined QA standards and guidance from the Lead/Manager of QA team. The analyst works closely with Content Developers, Instructional Designers, Graphic Designers, and Product teams to identify issues early and support high-quality content releases. Required Skillset:•1–3 years of experience in content QA, or digital content review roles.•Basic understanding of digital learning content, LMSs, or web-based content platforms.•Strong attention to detail and ability to follow QA standards and checklists.•Familiarity with issue tracking tools and structured QA workflows.•Basic awareness of accessibility guidelines (WCAG) and usability principles.•Good written and verbal communication skills. Desired Qualifications:•Bachelor's degree in Computer Science or a related field (or equivalent professional experience).

The Content Quality Analyst is responsible for executing day-to-day quality assurance activities across multiple content projects in the organization. This role focuses on validating accuracy, functionality, usability, and accessibility of digital learning content across platforms, following defined QA standards and guidance from the Lead/Manager of QA team. The analyst works closely with Content Developers, Instructional Designers, Graphic Designers, and Product teams to identify issues early and support high-quality content releases. Requires 1–3 years of experience in content QA, or digital content review roles. Basic understanding of digital learning content, LMSs, or web-based content platforms. Strong attention to detail and ability to follow QA standards and checklists. Familiarity with issue tracking tools and structured QA workflows. Basic awareness of accessibility guidelines (WCAG) and usability principles.