Consultant Associate-Bangalore Only

The Associate Consultant works within the Global Professional Services organization at Infor Nexus. This position will serve in a business/functional and technical consulting capacity to understand customer business requirements and apply them to the Infor Nexus application to ensure clients' success. The software is delivered in a cloud-based, on-demand environment and the candidate will work directly with global customers to deliver complex, global supply chain solutions

A Typical Day in the Life Includes:

·       Demonstrates expertise in software implementations or supply chain and applies industry knowledge to decipher client's needs

·       Utilizes consultative approach in gathering client functional requirements in a clear and accurate manner, understands the overall vision of the project, and collaborates closely with the Solution Architect in building solution designs

·       Configures Infor Nexus application and collaborates with technical team for implementation of integrations and customizations to meet client's needs

·       Leverages Infor Nexus product expertise to guide clients on the solutions and configurations that will best meet their needs

·      Works directly with customer stakeholders to ensure that rationale / value for the project is clearly documented and agreement is reached on how value-based use cases will be implemented

·       Develops functional design specifications and technical design.  Writes Process Flows and Business Blueprint documents

·       Is resourceful when trying to understand and resolve an issue

·       Works closely with and builds positive relationships with clients' project team

·       Effectively communicates a variety of information (e.g., technical details, status updates, obstacles and challenges being faced, strategies for resolving issues, reporting and interpretation of data) in a way that the client understands and finds meaningful

·       Switches seamlessly between routine work and time-sensitive or critical tasks/ project deadlines

·       Organizes and conducts customer training to drive adoption.

·       Provides input to build the deployment plan and support solution rollout

·       Monitors solution stability post-implementation and provides support to ensure business continuity.

Basic Qualifications:

·       Bachelor's degree in technology or business-related field; master's degree a plus

·       3 or more years of qualified experience in software implementations, preferably in Cloud applications.   Proficiency in project implementation methodology required
·       Ability to effectively troubleshoot technical issues, analyze complex problems, and formulate alternative approaches
·       Effective written and verbal communication skills; ability to prepare and deliver oral presentations
·       Ability to present business process flows and technical applications

·       Comfortable working on multiple projects and tasks simultaneously, excellent attention to detail

Preferred Qualifications:

·       Experience with EDI/EFT messages and understanding of XML messages/ files a plus

·       Familiarity with internet communication protocols (AS2, FTP) a plus

·       Experience implementing ERP solutions (e.g. SAP) a plus
·       Experience in the international transportation or corporate/international procurement industry a plus

·       Supply chain certification a plus