GSA - Housekeeping

Company Description:

Grand Mercure Bengaluru  Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre.

Job Description:

GSA-Housekeeping 
You are at the heart of the hotel! As a GSA- Housekeeping , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What you will be doing:

• Clean all assigned guestrooms to standard
• Take initiative to add a personalized experience for the guest
• Take ownership of guests' privacy and belongings, while ensuring exceptional service
• Clean and maintain areas of responsibility according to standards and procedures
• Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintain equipment in a proper state of cleanliness
• Maintain a section room report as well as a daily productivity report

Qualifications:

Your experience and skills include:

• Degree or Diploma in Hotel Management
• Minimum 1 year of relevant experience
• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management