Sales Executive – In-Person (Client Interaction & Conversion)

Experience: 2–3 Years

Location: Chennai (On-site at AIWO Wellness Center)

Languages: Tamil, English & Hindi (Fluency in all three required)

About AIWO

AIWO is a preventive health and longevity brand redefining wellness through advanced diagnostics, precision supplements, and personalized programs such as Healthcation and AIWO 181. Our mission is to help people "Buy Back Their Time" with data‑driven health solutions and exceptional customer support.

Role Overview

We are looking for a proactive and empathetic Sales Executive to join our on‑site Sales & Client Relations team at the AIWO Wellness Center. This role involves interacting directly with walk‑in clients, explaining our wellness programs, diagnostic tests, and supplement plans, and guiding them through a seamless health journey—from inquiry to post‑consultation engagement.

Key Responsibilities

• Welcome and assist walk‑in clients, understand their wellness needs, and recommend suitable AIWO programs and tests.
• Convert inquiries into confirmed bookings for diagnostic tests, wellness programs, or supplement packages.
• Maintain strong communication and follow‑up through WhatsApp, calls, or email to ensure client satisfaction.
• Update client records, lead notes, and follow‑up activities accurately in Zoho CRM.
• Coordinate with doctors, dieticians, service, and marketing teams for smooth customer experiences.
• Share reports, offers, and festive campaign details to promote upselling and cross‑selling opportunities.
• Collect client feedback and ensure their post‑service experience meets AIWO standards.

Requirements

Skills & Qualifications

• Bachelor's degree in any discipline (Preferred: Business, Life Sciences, or Communication).
• 2–3 years of experience in in‑person or front‑desk sales (Healthcare, Wellness, or Hospitality preferred).
• Fluency in Tamil, English, and Hindi (spoken and written).
• Strong interpersonal, listening, and persuasion abilities.
• Experience with CRM tools (Zoho preferred) and digital communication platforms.
• Professional appearance, positive attitude, and genuine passion for health and wellness.