Ops & Product Builder

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our Operations team guarantees the delivery at scale of our insurance and healthcare products, efficiently and delightfully.

**This means:- Bringing the ops perspective into Alan strategy

• Building our organisation and processes to deliver the vision to allow further disruption and product diversification
• Monitoring and running those processes internally or externally on a daily basis
• Scaling efficiently and industrializing our operational stack to handle fast growth, international expansion and cost optimisation

We handle complex projects in constant interactions with multidisciplinary teams (Product & Design, Engineering, Data, Customer Support, Finance, etc.)

You'll be joining 30+ talented, committed, passionate Ops team members from five different countries. As we grow, expand and diversify our business our operations are becoming ever more complex and our challenges ahead have never been as exciting!**

We are looking for driven professionals and entrepreneurs with a strong operational background to disrupt the way we traditionally think about insurance or healthcare. Our goal is delight our member everywhere as we keep on scaling and building new services.

We move fast and are proud to tackle big problems! One of our core value is ownership : we expect you to tackle Company problems from end to end with a long-term focus, acting as a leader on behalf of the entire Company, never saying "it's not my job" and being accountable for your actions.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

**Remember, this is just a guide, not a checklist.We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.**

• You have at least 2 years of professional experience in Operations management or entrepreneurship
• You are fully fluent in English and Spanish/French/Dutch
• You have a high level of structure and strong analytical skills (including Sql fluency for data analysis)
• You are capable of building automations (Zapier, n8n…)
• You excel at launching and steering projects by setting the high level vision and monitoring the day to day progress
• You are strong at optimizing processes while never compromising with members' delight
• You are comfortable in fast-paced environments: you know how to deal with uncertainty, remaining proactive and focused on efficiency
• You love to collaborate with transversal teams, not afraid to be hands-on nor to challenge past decisions.

For this role we are looking to hire within the C0-D level range based out of France, Belgium or Spain.