ASSISTANT MANAGER - CUSTOMER SERVICE

Roles & Responsibilities: · Coordination with overseas agents · Coordination with customers · To quote rates to the customers and feedback · Arrange shipments as per customer's requirements at various destinations · Send CAN to the customers well before arrival the shipments · Arrange DSRs to the premium customers on daily basis · Making routing orders in Topaz with selling rates · To check the overseas invoices · To arrange the manifest docs from the forwarders well before Desired Candidate's Profile: Skills: · Should have good software skills (Ms-Excel) · Should have good communication skills (Email communication) and positive attitude · Should have negotiation skills

• Seniority: Senior Level
• Languages: English