Sr. Supervisor, Global Supply Chain

Key Responsibilities:

Team Leadership & Daily Execution Oversight

• Lead, coach, and develop a team of material planners supporting global service parts operations.
• Ensure planners execute daily schedule management activities, including reviewing material number changes, new part releases, supersessions, cancellations, and customer order changes.
• Monitor team performance related to schedule accuracy, backlog management, and exception resolution.
• Drive team engagement, cross-training, and capability development.

Material Planning & Scheduling Management

• Oversee schedules sent to suppliers and manufacturing plants to ensure alignment with customer demand and required lead times.
• Ensure proper management of future demand, within-lead-time changes, and backorder recovery.
• Approve escalations related to shortages and constraints.

SAP Planning Parameter & Data Integrity Oversight

• Maintain accuracy of SAP planning parameters such as safety stock, lot sizing, lead times, and MRP settings.
• Ensure correct setup of new parts, kits, packaged parts, and BOM information.
• Monitor data quality and resolve master-data issues affecting planning.

Supplier & Manufacturing Coordination

• Confirm planners submit schedules to suppliers and plants within required lead times to maintain supply continuity.
• Lead shortage recovery efforts and coordinate with planners.
• Manage escalations involving late delivery, capacity constraints, and abnormal demand.

Inventory & Risk Management

• Optimize inventory across the planner-managed portfolio to support availability while minimizing excess and obsolescence.
• Reduce premium freight through proactive schedule management and risk mitigation.
• Provide leadership with timely visibility of supply risks and mitigation plans.

Global Supply Coordination

• Support oversight of international supply flows from manufacturing sites.
• Address multi-plant supply issues and allocation decisions.

Cross-Functional Collaboration

• Drive collaboration with Logistics, Engineering, Production Control, Customer Support, and Quality teams.
• Lead or participate in cross-functional initiatives addressing systemic supply or operational issues.
• Communicate supply risks, impacts, and updates to internal stakeholders and leadership.

Process Compliance & Continuous Improvement

• Ensure team adherence to standard work, work instructions, and compliance requirements.
• Lead improvements that enhance planning accuracy, execution stability, and responsiveness.
• Support audit compliance and maintain process discipline.

Key performance measures:

• Schedule accuracy and on-time release
• MRP exception backlog and resolution speed
• Inventory turns and excess/obsolete inventory levels
• Supplier on-time adherence and shortage recovery effectiveness
• Premium freight reduction
• SAP data accuracy and planning master data quality

Competencies and behaviors:

• Adhering to the highest standards in what we do. We succeed through integrity, trust, and quality as we drive for results.
• Drive a positive customer experience. We deliver better outcomes when we understand our customers' needs and execute appropriately.
• Improve the way the world works. We develop better solutions through innovation and a continuous desire to improve.
• Leveraging the power of teamwork. We develop better solutions by working together toward a common goal.
• SAP/ERP planning experience, including MRP analysis and parameter management.
• Strong knowledge of scheduling, inventory control, and supply chain processes.
• Advanced Excel and analytical/reporting capability.
• Effective leadership, coaching, and communication skills.
• Analytical problem-solving skills for complex supply challenges.
• Ability to work cross-functionally and adapt to changing priorities

Qualifications:

• Bachelor's degree or equivalent work experience required.
• APICS/ASCM CPIM certification preferred.

Experience:

• 3+ years of material planning or supply chain experience.
• Prior supervisory or team-lead experience preferred.

Scope factors:

• Supervises material planning activities
• Interacts regularly with multiple manufacturing plants and external suppliers.
• Requires continuous review of planning outputs, reporting, and metrics.
• Ensures alignment with work instructions, departmental procedures, and planning standards.