Sr. Jitterbit Integration Specialist

**Job Title:**Sr.Jitterbit Integration Specialist

Location: Bangalore / India

Department: Front Office Solutions Delivery

Reports To: Tony Ashby, Director, Front Office Solutions Delivery

Company: Alvaria Inc.

Role Summary

Design, build, deploy, and support integrations using Jitterbit Harmony with a focus on premise agents as a secure bridge between cloud applications and internal systems. Own integration reliability, monitoring, and operational support for business-critical workflows.

Key Responsibilities

• Build and maintain Jitterbit integrations (API based, file based, database based) across Salesforce and other enterprise systems (ERP, HRIS, data platforms).
• Configure, deploy, and support Jitterbit On-Premise Agents including agent groups, environments, schedules, and upgrades.
• Troubleshoot integration failures end to end: connectivity, transformation logic, data quality, authentication, and downstream system behavior.
• Design data mappings and transformations, including validation, enrichment, and error handling patterns.
• Implement integration observability: logging, alerts, dashboards, and runbooks for incident response.
• Partner with business and technical teams to gather requirements and translate them into integration specifications.
• Manage secure connectivity patterns: IP allowlists, certificates, SFTP, key management, and least privileged access.
• Support release management: versioning, promotion across dev test prod, and change documentation.
• Update & Maintain Agent versions as applicable
• Maintain integration documentation: interface contracts, data dictionaries, dependencies, and support procedures.

Required Qualifications

• 3+ years of hands-on integration experience with at least 1 to 2 years in Jitterbit Harmony.
• Strong experience with On Premise Agents in enterprise environments (networking constraints, firewall proxy, certificates).
• Strong understanding of REST APIs, JSON, SOAP where applicable, and webhooks.
• Solid SQL skills and experience integrating with relational databases.
• Implement/Use/Maintain token based authentications
• Experience with Salesforce integrations (objects, APIs, authentication patterns).
• Proven troubleshooting skills in production environments with SLAs.

Preferred Qualifications

• Experience with integration patterns involving iPaaS to ERP systems such as NetSuite or similar.
• Familiarity with message queues or event driven patterns.
• Exposure to security and compliance requirements for enterprise integrations.
• Experience with similar middleware tools such as make.com, n8n, etc. is a plus

Technical Skills

• Jitterbit: Harmony Studio, API Manager, Management Console, Scheduling, Variables, Error handling, Logging
• Connectivity: HTTP REST, SOAP, SFTP, JDBC ODBC, file drops
• Auth: OAuth 2.0, Basic, token based auth, certificate based auth
• Data: JSON XML CSV, mapping, validation, transformation
• Ops: monitoring alerting, root cause analysis, incident and change management

Soft Skills

• Clear written and verbal communication with both technical and non-technical stakeholders
• Ability to push back on unclear requirements and drive to specific acceptance criteria
• Organized execution and attention to detail for production changes

What Success Looks Like (first 90 days)

• On premise agent environment stabilized with documented operational procedures and monitoring.
• Top priority integrations onboarded with consistent error handling and alerting.
• Reduced integration incident volume and faster mean time to resolution via runbooks and better telemetry.