Catalog specialist, Core Consumables
Amazon
Description
Description
We are looking for high-potential, innovative, and a results oriented professional to join Amazon who can work in ambiguous situations and chart the way forward. By joining the Operational Excellence team for the Core Consumables Category, you will work with Category teams to improve the quality of catalog, drive brand outreach so that our customers can easily discover our products on the marketplace. This role requires working with business teams across the company to provide data driven support - key to the success of the category profitability and best in class customer experience. At the core of the position is passion for protecting Amazon's reputation, delivering par excellence Customer Experience and making it the preferred choice for millions of buyers.
Key job responsibilities
- Review Amazon catalog for content quality (internal Data quality IDQ) based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.
- Document processes & regularly update existing SOPs. Review & suggest SOP changes required if any to the team basis input from Category managers
- Handle various sets of daily, weekly and monthly business reports
- Resolve conflicts on attribute mismatches for better inventory classification and handling and resolve tickets on policy conflicts like returnable
- Improve the discoverability of ASINs by driving leaf nodes coverage, reduce misclassifications and thereby increase browse node classification accuracy
- Be the subject matter expert on IDQ and lead & help category POCs on their issues related to catalog quality.
- Learn and understand a broad range of Amazon's data resources and know how, when, and which to use and which not to use.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- Knowledge of basic computer business applications such as MS Word, MS Excel and MS Outlook
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
About Amazon
Amazon India is the Indian subsidiary of Amazon.com, Inc., a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. Since its inception in India, Amazon has significantly expanded its operations, encompassing various sectors such as online retail, logistics, cloud services through Amazon Web Services (AWS), and digital entertainment via Prime Video. The company operates multiple offices across major Indian cities, including Bangalore, Hyderabad, Chennai, Mumbai, and Delhi, each serving different facets of its vast business operations. Amazon's commitment to innovation and customer-centricity has led to the development of numerous programs tailored for the Indian market, such as local language interfaces, region-specific product offerings, and initiatives aimed at empowering small and medium-sized businesses. The company's extensive logistics network ensures prompt delivery services across the country, while its cloud services support a myriad of startups and enterprises in their digital transformation journeys. Amazon India's workforce is diverse and inclusive, with initiatives in place to support women, persons with disabilities, and military veterans. The company's continuous investment in infrastructure, technology, and talent underscores its dedication to serving the Indian market and contributing to the country's digital economy.