Channel Team Lead - AMZL
Amazon
Description
Description
-Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.
· Account Management: Managing and driving the growth of the Channel partners/stores' business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
· Work on the ground to enable network with new product launches and partner with the operations and other teams.
· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
· Enhance Engagement with accounts to improve business and increase retention.
· Drive stores against goals (Volume, FTR and other key metrics).
· Handling day to day operational escalations and be available to round the clock to manage the issues.
· Internal/External Stake holder management.
· Support station operations and/or customer deliveries.
Basic Qualifications
- Graduate
Preferred Qualifications
- Graduation to be completed
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About Amazon
Amazon India is the Indian subsidiary of Amazon.com, Inc., a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. Since its inception in India, Amazon has significantly expanded its operations, encompassing various sectors such as online retail, logistics, cloud services through Amazon Web Services (AWS), and digital entertainment via Prime Video. The company operates multiple offices across major Indian cities, including Bangalore, Hyderabad, Chennai, Mumbai, and Delhi, each serving different facets of its vast business operations. Amazon's commitment to innovation and customer-centricity has led to the development of numerous programs tailored for the Indian market, such as local language interfaces, region-specific product offerings, and initiatives aimed at empowering small and medium-sized businesses. The company's extensive logistics network ensures prompt delivery services across the country, while its cloud services support a myriad of startups and enterprises in their digital transformation journeys. Amazon India's workforce is diverse and inclusive, with initiatives in place to support women, persons with disabilities, and military veterans. The company's continuous investment in infrastructure, technology, and talent underscores its dedication to serving the Indian market and contributing to the country's digital economy.