Lead - DF Vendor Experience , IN Direct Fulfillment Business Team
Amazon
Description
Description
Direct Fulfillment (DF) is a program that allows brands to ship products directly to Amazon's customers without having to stock them at our Fulfillment Centers. The DF team is looking for a Program lead to support India vendor experience improvement and will be working with cross functional teams to improve education content and reduce contact . As a Program lead, you will also be a required to give process improvement inputs & drive initiatives which is critical to evolve our new processes.
In this role you will…
Partner with Cross functional teams to manage vendor contact management process for DF
Provide continuous improvement recommendations
Perform analysis to identify new trends and opportunities necessary to inform strategic planning for stakeholders.
Execute data representation starting from data gathering, processing and publishing
Drive business performance reporting and facilitate team reviews weekly, monthly, and quarterly.
Analyze and solve business problems at their root, stepping back to understand the broader context.
This role might be for you if…
You have coordinated with cross functional teams to drive results
Know when and how to escalate to leadership when getting stuck
You have knowledge of MS Excel, Word and PowerPoint to create reports and make presentations
You have excellent interpersonal and communication skills (writing & speaking)
You have experience gathering data using SQL and leveraging it to drive decisions. The candidate should be prepared to roll up their sleeves and take ownership of some of the most challenging issues.
Key job responsibilities
You have coordinated with cross functional teams to drive results
Know when and how to escalate to leadership when getting stuck
You have knowledge of MS Excel, Word and PowerPoint to create reports and make presentations
You have excellent interpersonal and communication skills (writing & speaking)
You have experience gathering data using SQL and leveraging it to drive decisions. The candidate should be prepared to roll up their sleeves and take ownership of some of the most challenging issues.
Basic Qualifications
- 1+ years of sales experience
- Bachelor's degree
Preferred Qualifications
- 2+ years of sales experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
About Amazon
Amazon India is the Indian subsidiary of Amazon.com, Inc., a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. Since its inception in India, Amazon has significantly expanded its operations, encompassing various sectors such as online retail, logistics, cloud services through Amazon Web Services (AWS), and digital entertainment via Prime Video. The company operates multiple offices across major Indian cities, including Bangalore, Hyderabad, Chennai, Mumbai, and Delhi, each serving different facets of its vast business operations. Amazon's commitment to innovation and customer-centricity has led to the development of numerous programs tailored for the Indian market, such as local language interfaces, region-specific product offerings, and initiatives aimed at empowering small and medium-sized businesses. The company's extensive logistics network ensures prompt delivery services across the country, while its cloud services support a myriad of startups and enterprises in their digital transformation journeys. Amazon India's workforce is diverse and inclusive, with initiatives in place to support women, persons with disabilities, and military veterans. The company's continuous investment in infrastructure, technology, and talent underscores its dedication to serving the Indian market and contributing to the country's digital economy.