Consultant – Technical Support

Key Responsibilities:

Customer service / Front-end customer handling.

Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).

Troubleshooting of technical related issues and ensure to resolve the issues / queries.

Escalate problems when unable to resolve customer issues.

Knowledge of computer hardware & software is an added advantage.

Excellent language fluency, excellent verbal & written communication skill.

Should be able to handle customer queries and should aim at customer delight.

Should be technically sound.

Self driven & goal oriented and willing to work on Weekends

Duration: Contract Basis:

Your consultation period is 1 year and and this period may be extended or pre-closed as per the business needs.