Demonstration Specialist

Why Ample

We value our team members, and you can look forward to-

• Humane work environment with strong focus on people's well-being
• Work Culture that is growth oriented and fun
• Continuous learning - on the job as well as through programs, and mentoringCompensation in line with the best in the industry

Ample is a 29 year old organisation. What does it mean for you?

• We are a stable organisation with with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10
• We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
• We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations-

• Globally revered brands in partnerships with Ample - in the enterprise and retail industry
• You would be representing a brand that the market has revered and valued over two decades.
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

 We live our vision and values-

• Our customers and team members experience this every day, making it a place to be for anyone engaging with us.
• We have an open culture where people are expected to focus on "what-is-right" instead of "who-is-right". Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Roles and Responsibilities

• Maximize The Sale Of Audio/Video Products At The Store, Ensuring Optimum Customer Satisfaction.
• Achieve Sales Goals Relative To Store Target.
• Evaluating The Customers Requirement By Following The Bose Customer Engagement Standards To Provide Best Solutions.
• Model Excellence In Theater Show Presentation/Product Demonstration To Walk-In Customers As Per Predefined Script.
• Ensuring Store Hygiene And Presentability /Functioning Of Products On Display.
• Coordinating Activities At The Back Office, Managing Inventory And Managing Payment Reconciliation With Bank.
• Responsible For Executing Post Sales Activities Like Payment Collection, Invoicing, Product Delivery And Installation.
• Managing External Vendors Like Mall Management Team Or SIS Partners, Logistics And Stationary Vendors On A Daily Basis.
• Handling Pre/Post Sales Customer Escalations And Queries.
• Respond To Customer E-Mails Within 24 Hours From Receipt As Per Guidance Provided By Supervisor. Interaction With Cross-Functional Departments For Operational Support.
• Requisites: Adaptability Contributes To Team Success Preferably Looking For Immediate Joiners Or Having Max 10 Days Notice Days Working Shift [1 Full Day And 2 Half Day]
• Should have excellent communication skills Flair for selling Passion for Technology
• Must be customer service oriented, patience, adaptability & persuasiveness.
• Must be willing to take initiatives and should possess high energy level, integrity & clarity in thoughts.
• Willing to work on weekends