Retail Sales Executive

• Warmly welcome customers and provide inspiring shopping experiences to fans of all ages.

• Understand individual customer needs, present the LEGO product range, and highlight additional benefits of purchasing LEGO products.

• Collaborate with other sales associates to ensure the best possible service for LEGO customers.

• Act in accordance with company procedures and guidelines provided by your supervisor.

• Ensure the store back-office is organized and maintain product availability on the sales floor.

• Address customer complaints and escalate difficult situations to a supervisor.

• Follow health and safety procedures (BHP).

Requirements

• Previous retail experience is preferred

• Be a brand ambassador and represent the values of LEGO.​

• Excellent customer service skills.

• Very good organizational and communication skills.

• Basic computer skills are an advantage.

• Experience working with children is a plus.

• Willingness to work flexible hours, including evenings and weekends.