Corporate IT Intern/Apprentice

You will support and strengthen the Ankorstore Corporate IT team by providing reliable L1/L2 technical support to all employees, contributing to Identity & Access Management (IAM/SSO), managing endpoints through MDM solutions, and automating recurring IT processes.

The goal is to improve the reliability, security, and efficiency of the corporate IT infrastructure at an international scale.

• Solid knowledge of macOS and Windows (installation, configuration, troubleshooting)

• ITSM practices and ticket management (Jira Service Management)

• Thoroughness and organisation (following procedures, maintaining documentation)

• Service-oriented mindset and focus on user satisfaction

• Analytical thinking and methodical approach to incident diagnosis

• Clear communication with users and the IT team

• Professional English (regular exchanges with international teams)

• Look around and visit our website, LinkedIn, Instagram, Facebook, Youtube and Welcome to the Jungle

• Read about us in the media: How to build a 2 million unicorn in under 3 years, Rewild Retail, Ankorstore is shaping the shopping of the future, Mary Portas & Ankorstore

Ankorstore is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.