International Voice Process- Process Executive

Responsibilities:

1. Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval

2. Conduct Research on accuracy and sufficiency of information for target offices

3. Create accurate, professional notes about the progress of the case

4. Interact with other stakeholders in the ecosystem to derive/share information about cases

Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis

Requirements

1. Strong work ethics, discipline and attention to details.

2. Strong spoken and written communication skills

3. Ability to work in US shifts

4. US Healthcare voice background is a definite advantage, but not a must have

5. Track record of and willingness to work in a role for at least 18 months