Associate- Medical Information

DUTIES & RESPONSIBILITIES

• Responds to inquiries and complaints received from physicians, pharmacies, consumers and sales representatives; investigates / documents the questions & answers on the appropriate

forms/database.

• Supports Medical Information Department in updating and creating standard response letters and FAQs to ensure current and accurate information is being disseminated.

• Assumes responsibility to collect details of adverse events received by any medium (telephone, fax, email) and perform initial assessment according to local procedures and in accordance with drug safety procedures.

• Maintains and updates product information and other related documents in APCER or clientspecific database.

• Performs thorough medical literature searches in various databases (e.g. OVID, PubMed,EMBASE)

• Contacts internal resources or clients to solicit information required for high level detail in order to pro-vide accurate answers to product-related inquiries.

• Supports the creation and review of SOPs and other procedural documents.

• Prepares and Reviews Weekly/Monthly Reconciliation Reports.

• Compliance to project guidelines

• Execution of Company Standard Operating Procedures

• Maintain awareness of changes to/new regulations affecting MI activities.

• To carry out necessary administrative duties required for the job.

• Other duties as assigned by management.

• Builds and maintains good relationships across functional units and company affiliates.

• To work as a Subject Matter Expert for assigned clients/responsibilities

Requirements

REQUISITE EDUCATION LEVEL & EXPERIENCE

• A Graduate/post graduate degree in Pharmaceutical sciences/Life Sciences/Medical Sciences.

• Effective communication skills

• Good time management skills

• Good presentation skills

• Ability to plan & prioritize projects and work effectively

• Knowledge of regulatory requirements