A
Associate - Learning & Development
Apps Associates
Uppal Kalan
Full-Time
0-3 Years experience
Description
What You'll Do
Training Content Development
- Build role-based training materials, process guides, and job aids in EasyGenerator using Oracle Cloud process flows provided by the onshore lead.
- Develop and maintain Oracle Guided Learning (OGL) in-app guidance, including process guides, smart tips, messages, and contextual help aligned to Oracle Cloud business processes.
- Update, validate, and optimize OGL content after releases or process changes using analytics, user feedback, SME inputs, and governance standards.
- Develop module-specific training decks from approved curriculum outlines across Financials, SCM, HCM, and FAW workstreams
- Create and edit Scribe walk-throughs and screen recordings for end-user reference
- Format and brand all deliverables to Apps Associates or client-specific templates
- Maintain and version-control content in the AppsKnowledge library, including module updates and tagging
- Upload and organize completed content in SharePoint, EasyGenerator, or the client LMS
Change Impact Support
- Populate and maintain change impact templates by Oracle module using discovery inputs from the onshore CM lead
- Map current-state vs. future-state process changes by role and workstream
- Document what changes for each user group — screens, workflows, approvals, and terminology
- Maintain the living change impact log throughout the project lifecycle and version-control updates
- Produce impact summary decks for onshore review ahead of stakeholder presentations
Project Tracking & Reporting
- Build and maintain Smartsheet-based CM and training trackers, RAID logs, and stakeholder registers
- Set up and update dashboards for training completion rates, attendance, and readiness scores
- Manage training scheduling grids and session logistics tracking
- Compile weekly project status updates and executive summary snapshots
- Track and report training completion rates by role and workstream post-delivery
Communications & Logistics Support
- Draft communications templates (newsletters, emails, town hall decks) per the approved communication plan
- Maintain the project communications calendar and send schedule
- Coordinate training invites, registrations, attendance tracking, and participant materials
- Compile post-session survey results and knowledge check data for onshore reporting
Qualifications
| Required * 2+ years of experience in instructional design, curriculum development, or training content production * Demonstrated ability to build structured, role-based learning content from scratch * Experience with at least one e-learning authoring tool (EasyGenerator, Articulate Rise, Adobe Captivate, or similar) * Strong English writing skills — clear, concise, and audience-appropriate * Proficiency in Microsoft PowerPoint and Word for training deliverable formatting * Experience using project tracking or task management tools (Smartsheet, Asana, Monday, or similar) * High attention to detail and ability to follow structured templates and standards consistently * Comfortable working in a remote, asynchronous environment with defined handoff points | Preferred * Experience with Scribe or similar screen-capture/documentation tools * Familiarity with LMS platforms (upload, organization, learner path setup) * Background supporting ERP, HCM, or enterprise software training (any platform) * Experience working within a change management or organizational transformation context * Exposure to ADDIE, SAM, or other instructional design methodologies * Video or multimedia content production experience (Synthesia, Camtasia, Vyond, or similar) * Smartsheet experience specifically, including dashboard and automation setup |
Key Competencies
| Competency | What We're Looking For | Why It Matters |
| Instructional Design Craft | Understands how adults learn and can translate complex process information into clear, structured, role-appropriate learning content without being told how to organize it from scratch. | Our content has to work for end users who may be anxious about change. Poorly designed materials undermine adoption. |
| Content Authoring Tool Proficiency | Can build in EasyGenerator, Scribe, or equivalent with speed and accuracy. Picks up new tools quickly with minimal hand-holding. | EasyGenerator and Scribe are our primary production tools. Proficiency here directly determines output velocity. |
| Precision & Standards Adherence | Follows templates, naming conventions, and formatting standards exactly. Doesn't improvise on structure without direction. Flags deviations rather than making unilateral decisions. | Client-facing materials must be consistent and branded. Rework is costly and delays delivery. |
| Structured Communication | Communicates clearly in writing, flags blockers proactively, and asks specific questions rather than broad ones. Comfortable working across time zones with limited real-time interaction. | The model relies on async handoffs. Poor communication breaks the Input → Build → Review → Publish flow. |
| Process Discipline | Does not begin work until all inputs are confirmed. Updates the tracker at each step. Submits drafts as drafts — not finished products — with clear notes on anything flagged. | Our intake and QA process only works if every resource follows it. This is non-negotiable. |
| Curiosity & Learnability | Genuinely interested in how enterprise systems work and eager to build Oracle Cloud knowledge over time. Engages with the AppsKnowledge Oracle 101 curriculum and asks good questions. | Oracle experience is not required — but the willingness to develop it quickly is. Our best content producers are the ones who get curious about the systems they're documenting. |
| Quality Ownership | Takes ownership of the quality of their own output before it reaches review. Catches errors, inconsistencies, and formatting issues independently. | Onshore leads should be reviewing for content accuracy and client fit — not fixing typos and formatting. |
Tools & Technology
| Content Authoring | Project & Collaboration | Delivery & Publishing |
| * EasyGenerator (primary LMS authoring) * Scribe (process documentation) * Microsoft PowerPoint & Word * Synthesia (video production) * Canva (branded templates) | * Smartsheet (intake tracker & dashboards) * SharePoint (content library) * Microsoft Teams (daily communication) * Outlook (async coordination) | * EasyGenerator (LMS publishing) * SharePoint (client-facing libraries) * Client LMS (as assigned per engagement) * Oracle Cloud (for content reference — training provided) |
What Success Looks Like
In the first 30 days, you will complete the AppsKnowledge Oracle 101 onboarding curriculum, build your first EasyGenerator module and Scribe walk-through from provided inputs, and demonstrate that you can follow the Input → Build → Review → Publish workflow with minimal rework on your submissions.
At 90 days, you are a reliable production resource on active client engagements — delivering to turnaround targets, flagging issues early, maintaining the tracker accurately, and producing content that consistently passes QA review without major revisions.
Long-term, you develop working familiarity with Oracle Cloud modules across Financials, SCM, and HCM, and your content reflects that context — reducing the depth of input required from onshore leads over time.
About Apps Associates
Apps Associates is an Oracle-focused systems integrator and managed services provider with 15+ years of experience delivering end-to-end transformations across Financials, HCM, SCM, and Analytics. Our AppsChange and AppsKnowledge practice specializes in Change Management and Training delivery, supporting 50,000+ end users across 55+ transformation projects. We are Oracle Learning certified and partner with industry-leading tools including EasyGenerator, Scribe, Smartsheet, Prosci, and Kotter
About Apps Associates
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