EXECUTIVE N - SERVICES
Asian Paints Limited
Description
EXECUTIVE N - SERVICES
Location:
Damtal, HP, IN
Areas of Work: Sales & Marketing
Job Id: 15335
External Job Description
Job Purpose
Lead the team of Customer Associates & Sales Associates in the region / allocated territory to ensure their performance in terms of delivering value, adherence to processes and guidelines at the sites, driving the usages of key / focus products at the sites, interact and manage dealers as and when required. Reporting of data as required to SSE, UH & central function.
Business Responsibility Areas
• Monitoring daily updates of all activities on the Paint Assist app.
• Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).
• Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
• Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)
• Prompt updation of records of the new joinees/exits at a CA/SA level to SSE
• Handling escalated customer & dealer complaints ensuring high satisfaction scores
• Executing business generation initiatives in the assigned territory to generate business
• In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.
• Provide guidance to customer associates for pitching & conversion of focus products at the sites.
• Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.
• Monitoring all ongoing / WIP sites to ensure on time work completion.
Qualifications
• Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)
• Minimum of 50% marks throughout education without any backlogs
Previous Experience
1-2 years of experience in sales function in any organization
About Asian Paints Limited
Asian Paints Limited, established in 1942 by four friends in Mumbai, has grown to become India's largest and Asia's third-largest paint company. Headquartered in Mumbai, the company specializes in the manufacturing, selling, and distribution of paints, coatings, home décor products, and bath fittings, along with providing related services. Over the decades, Asian Paints has expanded its operations globally, with 27 manufacturing facilities across 15 countries, serving consumers in over 60 countries. The company's product portfolio includes decorative paints, industrial coatings, waterproofing solutions, adhesives, wall coverings, and sanitaryware. Asian Paints has also ventured into the home improvement and décor segment, offering modular kitchens, lighting, furnishings, and furniture under its "Beautiful Homes" service. The company is known for its strong brand presence, innovative marketing strategies, and commitment to sustainability. With a robust distribution network and a focus on customer-centric solutions, Asian Paints continues to be a leader in the paints and coatings industry.