Community Manager - Operations

This role is centered on people, fostering strong relationships, and delivering exceptional experiences. The Community Manager (CM) will oversee the operations of a 15,000–50,000 sq. ft. office space, managing an annual revenue exceeding 40 million INR. The role involves Profit Center Management, Sales Target Achievement, MIS Reporting, Budgeting, Expense Control, Collections & Renewals, Vendor Management, Retail Management, Cost Optimization, Community Building & Engagement, Client Relationship, Business-Specific Events, Client Satisfaction & Service Delivery, Brand Ambassadorship, Business Growth, and Training & People Development (Second Line Development, Team Development, Vendor Management - Purchase-to-Pay Process, Compliant Processes, Facilities Management - Centre Upkeep, Maintenance Schedules, Preventive Maintenance, Compliance & ESG, CSR & Brand Initiatives, CSR Leadership, Brand Initiatives, Ownership, Dynamic Priorities, Networking & Community Engagement, External Engagement, Cross-Departmental Collaboration, Sales Collaboration, Project Supervision & Planning - Project Supervision, Operational Efficiency, We are looking for candidates who possess these skills and qualities to drive success within the Awfis environment.

The ideal candidate should have strong business acumen, be an effective team player, and a passionate trainer. They should also have hands-on experience in building and growing a community, while managing the P&L as a Profit Centre Head to drive operational success. Exemplary customer service skills with a proven track record, an extroverted personality with strong interpersonal skills, a solid understanding of and interest in current affairs, inherent team-player mindset with the ability to collaborate effectively, a passion for people training and development, motivating teams, ambition and drive for continuous skill and knowledge improvement, enthusiasm and active participation in company initiatives, the ability to confidently address large audience groups, strong leadership qualities with expertise in relationship management, operations, and cost & revenue management, a desire to grow, with a two-year focus on taking on additional responsibilities, excellent written and verbal communication skills, a strong belief in process execution and adherence to SOPs.