Collections Manager:Debt Management_AFL

Job Details

• Location: Panipat
• Experience: 3 - 6 Years
• Job Type: On Premise
• Openings: 1

Role Description

• To achieve collection targets assigned to the territory by meeting collection target assigned to individual
• Managing Field Collection agencies / tele-calling team to help improve resolution rates for pre-write-off accounts and money collection on write-off
• Control portfolio in terms of bucket flows. Handle customer issues escalations                                                                                                                       Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force
• Undertake regular & timely agency reviews/tele-calling team reviews to help increase engagement levels and improving upon performance
• Continuously monitoring collection agencies   to identify fraudulent practices and ensure that no loss is incurred due to such activities.
• Development and management of outsourced collection agencies for optimal results at the best cost

Skills

<p><span>Portfolio Management, Risk management, Recovery Management, Legal Management</span></p>