Marketing Associate (E Commerce&Omnichannel Support)

We are looking for a detail-oriented and execution-focused Marketing Associate who will manage our online product retail operations across platforms like Amazon and our website. The role will involve product listing, catalogue management, fulfillment coordination, reporting, and customer support—ensuring smooth day-to-day operations and performance tracking. You will: Create, update, and manage product listings across Blinkit, Amazon and website among other marketplaces.Ensure correct product descriptions, pricing, images, and SEO keywords.Maintain accuracy of product catalogue and inventory visibility.Create and optimise Amazon A+ Content Listings. Monitor daily incoming orders and ensure timely processingCoordinate with warehouses/logistics partners for shipping and dispatchTrack stock availability and reconcile inventory periodicallyMaintain order reports and identify delays/issues proactivelyActively track RTO and execute strategies to reduce the same.Use GoKwik to execute discounts, upsells and prepaid payment push.Regularly check Shopify website functionality and customer journey flow,Update product pages, banners, content, and promotions as needed.Identify issues related to checkout, payment, or browsing experience and coordinate fixes.Add new products and bundles as and when required.Track key metrics: sales, conversion rate, returns, traffic, product performanceTrack GA4, and set up funnels using GTM and Meta Pixel.Prepare weekly/monthly reports and dashboards for managementIdentify trends and insights to improve product performance and customer experienceTrack and manage product reviews on Blinkit, Amazon and the website among other marketplaces.Coordinate internally for quick resolution of negative reviews and customer issuesHelp improve review ratings through systematic monitoring and reportingSupport marketing manager in day-to-day execution tasksAssist in product retail initiatives across online and offline channelsExecute Re-marketing and Cross-Sale campaigns using bulk Whats-apps and emails.Any additional marketing/ops support as assigned by reporting manager

Convert product & growth discussions into clear tasks, owners, timelines, and outcomes Own end-to-end execution tracking across Shopify, SEO, GTM, Pixels, analytics, and marketplaces Act as the first-level POC for agencies and vendors Ensure nothing slips, nothing is vague, and everything is measurable