Charge & Payment Posting

Role: Executive
Exp: 1 to 3 Years
Process: Payment Posting and Charge Entry

Job Purpose: 
 
This position should be responsible for entering of payments by careful review of source data provided by Client/Clearing house.

Key Responsibilities:

• Posting daily payments received both electronically and manually.

• Payments must be posted within TAT hours of the received date.

• Follow client updates based on the SOP's

• Payment status (received and completed) must be circulated to the Team leads and Manager.

• Achieve KPI targets with 98% accuracy in quality and 100% in productivity.

Daily Routine:

• Participate in the daily huddle to discuss the routine tasks.

• Check emails and BR connect tickets, and respond to the relevant team.

• Download ERAs and scan files.

• File confirmation needs to be sent to the client office.

• Post ERAs and scan files within the specified TAT (ERAs – 8 hours, Manual – 16 hours).

• Update Medicare floor details daily.

• Share the EOD (End of Day) payment status with the Team Leader.

• Update production count in BR Connect for KPIs.

• Prioritize posting of patient payments and send correspondence notifications to the client.

• Check BR ticket status daily.

Weekly Routine:

• Payment reconciliation.

• Review online source payments.

• Consolidate the ERA/EFT payer information log for any payments received through scans and inform the Team Leads.

Monthly Routine:

• Reconcile payments between the clearing house and the system.

• Perform payment and write-off reconciliation for the current month.

• Plan the completion of month-end payments and denials based on the volume received.

Skills and Competencies:

• Basic technical skills in computer (Word & Excel)

• Good written and verbal communication skills

• Ability to accurately reconcile payments, identifying and resolving discrepancies effectively.

• Handling Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) processing correctly.

• Competency to understanding and using Practice Management Systems for posting payments, adjusting, and reconciling.

Qualifications:

• Any Degree and above.

• 2+ years' experience in payment posting process.

• Good listening skill