Executive

Specific Job Duties/Responsibilities:

• Perform assigned RCM activities including charge posting, payment posting, AR follow-ups, and patient statement processing.

• Achieve daily production targets consistently, with a focus on accuracy and timeliness.

• Maintain quality standards (>98% accuracy) while minimizing errors and rework.

• Ensure SLA adherence of >95% across client deliverables.

• Assist in correcting and resubmitting errors identified during audits or quality checks.

• Update task trackers and report daily status to Team Lead/Sr. Executive.

• Collaborate with the team to resolve AR and charge clarifications.

• Learn and adhere to PMS workflows (IMS/eCW/MicroMD) and SOPs.

• Maintain compliance with HIPAA, ISMS, and QMS standards.

• Participate in training and actively apply process updates in daily work.

Requirements

Required Skills:

• Good communication and problem-solving skills

• Proficiency in MS Office (Excel, Outlook)

• Strong attention to detail with focus on accuracy

• Willingness to learn PMS tools (IMS/eCW/MicroMD) and adapt quickly to updates