Sales Development Representative

Conduct outbound calls to engage potential restaurant owners and managers to generate new sales opportunities. Research and identify qualified leads across the food & beverage sector using targeted outreach strategies. Qualify leads based on business needs, budget, and readiness to move forward. Serve as the primary point of contact for new prospects, building rapport and understanding key challenges. Clearly communicate Zoho's value proposition and align solutions to customer-specific pain points. Collaborate with the sales team to attend discovery and product demonstration meetings. Document client requirements and insights during meetings to support the sales process. Draft comprehensive Scope of Work (SOW) documents based on client needs and internal input. Coordinate with cross-functional teams to ensure accurate and timely delivery of proposals. Review internal rate cards and assist in preparing basic commercial proposals. Support negotiation discussions under guidance from senior sales personnel. Deliver confident, client-focused presentations that simplify complex product features into relatable benefits.

1–3 years of experience in sales, SDR, or business development, preferably within SaaS or IT services. Excellent communication and interpersonal skills in English and Hindi; proficiency. Proven ability to understand business challenges and match them with appropriate Zoho solutions.