Senior Engineer Service delivery
Black Box
Description
Responsibilities:
⮚ Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
⮚ Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
⮚ Monitor performance and ensure system availability and reliability
⮚ Provide Level-1 support and troubleshooting to resolve issues
⮚ Fundamental understanding and direct hands on experience with major vendors router ,switch, firewall configurations: Allied Telesis, Juniper, Cisco, Extreme, HP-Aruba with additional Fortinet check point
⮚ Solid understanding and direct hands on experience with Allied Telesis, Juniper, Extreme, Palo Alto, Cisco
⮚ Liaise with vendors and other IT personnel for problem resolution
⮚ Provide remote technical support or onsite support for identified products 24x7 when required.
Requirements:
⮚ Proven hands-on network engineering experience.
⮚ CCNA or JNCIA certified
⮚ Deep understanding of networking protocols (e.g., IPSEC, VRRP, BGP, OSPF, 802.11, QoS)
⮚ Solid understanding of the OSI or TCP/IP model
⮚ Hands-on experience with monitoring, network diagnostic and network analytics tools
⮚ Related Bachelor's degree plus experience with enterprise networks an ability to learn new technologies
About Black Box
Black Box is a global IT solutions provider offering network services and digital infrastructure, with a focus on connectivity and security in India.