Inside Sales Manager

**Role:**Inside Sales Manager

**Location:**Mumbai & Bangalore

Experience:  3-5 yrs

We are looking for an enthusiastic Sales - Coordinator / Inside Sales Executive to contribute in generating business and sales for our company. You will be responsible for generating leads over the phone / mail and maintaining good customer relationships.

Roles & Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts by calling, Emailing, sending presentations etc.
• Able to reach out to Decision Makers.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Coordination with Sales team and support in sales by generating leads
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company's reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Proven experience as a telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Prior Experience in IT Sales or in the same industry is always preferable