Tax Resource Management - Senior Associate

Resource Planning & Allocation

• Assist Tax RM Manager with daily staffing and scheduling activities.

• Monitor staff workloads and identify potential overutilization or underutilization concerns.

• Coordinate staffing requests and communicate assignments to stakeholders.

• Maintain accurate and timely staffing, capacity and assignment information within the designated RM processes and tools.

• Follow staffing requests and assignments through to completion and proactively escalate conflicts, capacity constraints and unresolved requests to the Tax RM manager. Stakeholder Support

• Partner with Tax RM Manager and Engagement Managers to understand upcoming staffing needs.

• Serve as point of contact for engagement teams and Resource Management for routine questions and requests

• Coordinate across US and BGLR teams, managing handoffs and priorities across time zones

• Participate in staffing meetings and document action items and staffing decisions and manage action items through completion.

• Provide timely updates regarding resource availability and scheduling changes. Process Improvement

• Support initiatives focused on improving staffing processes and reporting accuracy.

• Identify opportunities to streamline workforce management activities.

• Assist in documenting resource management procedures and best practices.

Education

• Bachelor's degree in Business Administration, Commerce, Management, Human Resources, Finance, or a related field. Experience

• 3 to 5 years of experience in Resource Management, Workforce Planning, Project Coordination, Operations, HR Analytics, or related fields.

• Experience with professional services, consulting, accounting, or outsourcing organizations is preferred.

• Experience with Tax Resource Management preferred Skills & Competencies

• Strong analytical and problem-solving skills.

• Excellent organizational and time management abilities.

• Strong verbal and written communication skills.

• Ability to work effectively with multiple stakeholders.

• High attention to detail and data accuracy.

• Proficiency in Microsoft Excel, including PivotTables, formulas, and reporting.

• Familiarity with workforce planning, scheduling, or project management tools is preferred.

• Ability to manage competing priorities independently, follow through on open items and escalate issues timely and appropriately.