CDE

As a certified diagnosis technician, you are a specialist for the systematic performance of complex fault diagnoses, checking repair processes, performing final inspections, and, if needed, handling the vehicle over to the customer. You support colleagues in systematic fault diagnoses and subsequent repair steps, thus finding professional solutions for difficult cases. You increase workshop efficiency by optimizing diagnosis procedures and transfer your diagnosis know-how and information on new technical features to your colleagues. As a representative of the Mercedes-Benz brand, your conduct is reliable, trustworthy, and partner-oriented. You think and act like service provider and have a confident manner when dealing with colleagues and customers in stressful situations.By treating customers and customer property with appreciation, you make a decisive contribution to the brand image and customer satisfaction. As a Certified Diagnosis Technician, you work independently and develop your own individual strategies for solutions. You are willing to learn and have the potential to learn.