Customer Service Support Advisor

Job Description

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Job Title:  Customer Service Support Advisor

Req ID:  58753

Job Function:  Business Services & Operations

Posting Start Date:  30/06/2026

Posting End Date:  02/07/2026

Division:  Finance & Business Services

Job Location:  IND-Gurugram-IQ

Advertised Salary:  Competitive

About the role

The Finance Associate 3 supports the Group/Business Units across a wide range of routine finance activities, applying financial acumen and existing procedures to help meet business priorities.

What you'll be doing

1. Assists in the delivery of a wide range of routine financial analysis and other finance activities within existing procedures to support business area/unit finance priorities, working across finance teams as required
2. Builds knowledge of financial systems, processes and standards, while paying attention to changes in financial reporting principles and practices
3. Analyses and collates financial data into concise financial reports to comply with standards and procedures under parameters set by finance colleagues
4. Works on the development of presentations of finance insights and trends to relevant stakeholders for planning and decision support to finanical planning and modelling that provide business value and helps the achievement of customer requirements
5. Support the ongoing management of financial frameworks standards in line with BT finanacial priorities, which enable consistent delivery of service and informs and guides other colleague of expected financial standards
6. Assists in the ongoing development of improvement working processes within area of responsibility and escalates issues of concern on financial fitness and compliance to manager
7. Develops relationships within own team and network with other relevant teams/business areas to further the successful integration of financial priorities with business activities

Essential Skills / Experience

Desirable Skills / Experience

Our Package

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