Social Worker

Key Responsibilities

1. Patient Services & Support Coordination

·        Facilitate admission and registration of new child patients under CanKids.

·        Support doctors and families in planning treatment and associated cost estimations.

·        Bridge communication between medical teams and families.

·        Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.

·        Regularly update treatment and support progress in the patient database.

2. Chattai Clinic and Hospital Unit Coordination

·        Assist in operating Chattai Clinics and running daily CanKids hospital activities.

·        Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.

·        Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.

3. Documentation & Data Management

·        Maintain complete and accurate documentation for new patients including ID verification and case files.

·        Maintain and update patient databases (PIS/MSF/Salesforce).

·        Coordinate documentation for government schemes, grants, and external support.

·        Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.

4. Administrative & Financial Responsibilities

·        Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.

·        Administer assigned support programs including Jiv Daya or other donor-linked initiatives.

·        Track FCRA fund usage and ensure compliance.

·        Coordinate with the Program Officer and Medical Officer for operational matters.

5. Awareness & Community Engagement

·        Conduct awareness sessions about childhood cancer in hospital and community settings.

·        Disseminate the message of "You Are Not Alone" to families and caregivers.

·        Participate in outreach activities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned by the Reporting Manager.

Requirements

Required Qualifications and Skills:

·        Education: Masters in Social Work (MSW) from a recognized institution

·        Experience: 2–3 years in social work, preferably in hospital/healthcare settings

Skills & Competencies:

·        Computer literacy (MS Office, Internet)

·        Good communication (spoken & written English)

·        Knowledge/experience in pediatric oncology preferred

·        Ability to coordinate with healthcare teams and beneficiaries

·        Data management and report writing

·        Empathy, problem-solving, and cultural sensitivity

Key Competencies:

·        Compassionate and Patient-Centric Approach

·        Case Management & Documentation

·        Interpersonal & Communication Skills

·        Stakeholder Coordination (internal & external)

·        Multitasking & Time Management

·        Teamwork and Adaptability

Key Deliverables

·        Smooth onboarding and support for every new child admitted under CanKids services

·        Timely data entry and documentation of patient cases

·        Active facilitation of psychosocial support and service delivery

·        Regular submission of reports and updates to Program Officer

·        Maintenance of good coordination with hospital authorities and care teams

·        Participation in hospital and community-based awareness activities

*CanKids KidsCan is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all individuals are welcomed and respected. We encourage applications from candidates of all gender identities, sexual orientations, abilities, ethnicities.