Quality Process Professional - A (Tiruchirapalli, IN)
Capgemini
Description
Job Description
The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets methods, PoVs best practices, enablers to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models accountBU level to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initiatives to provide confidence to internal external stakeholders on the robustness of QMS and plan and conduct Quality Audits to monitor compliance, provide early alerts, identify best practices and improvement opportunities. The Quality Process Professional will also develop and conduct Quality trainings to enhance awareness and skills and enable the sales function by creating assets highlighting Capgeminis processes, process assets and platforms. They can also be called upon to assist with solutioning as Subject Matter Experts.
Job Description - Grade Specific
Quality Management
Risk and Compliance Officer
Quality Audit
Quality Management
Skills (competencies)
Active Listening
Adaptive Thinking
Analytical Thinking
Assertiveness
Attention to Detail
Business Agility
Change Management
Conflict Management
Continuous Improvement
Decision-Making
Emotional Intelligence
Financial Control
Influencing
Innovation
Managing Difficult Conversations
Negotiation
Proactiveness
Problem Solving
Project Governance
Project Management
Project Planning
Project Reporting
Project Tracking
Relationship-Building
Risk Assessment
Risk Management
Scope Management
Stakeholder Management
Strategic Governance
Strategic Thinking
Team Management
Time Management
Unified Project Management (UPM)
Unified Service Management (USM)
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.