ANALYST

As an Analyst in our Delivery Assurance & Practices - BPM | Quality department, you will be responsible for optimizing our business processes and quality assurance measures. Your role will involve collaborating with cross-functional teams to identify areas of improvement, implementing process enhancements, and ensuring compliance with industry standards. You will also play a key role in training and supporting our Customer Care Executives (CCEs) to deliver exceptional customer service.

• Seniority: Mid Level
• Languages: English