Operations Executive

As an Operations Executive, you will play a vital role in our back-office operations, supporting the Customer Care Executive (CCE) team. Your primary focus will be to streamline processes, manage resources, and ensure a seamless customer experience. You will work closely with the CCEs to resolve customer inquiries, escalate issues, and maintain high levels of customer satisfaction. This role requires excellent organizational skills, a proactive mindset, and the ability to work effectively in a fast-paced environment.

• Seniority: Mid Level
• Education: Bachelor's degree required
• Languages: English