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Quality Analyst

Career Site

Mumbai
Full-Time
0-3 Years experience

Description

As a Quality Analyst, you will play a crucial role in maintaining and enhancing our customer care standards. You will work closely with our Customer Care Executives (CCEs) to evaluate and optimize their performance, ensuring a seamless and satisfying customer experience. Your expertise will be instrumental in identifying areas for improvement and implementing strategies to enhance our overall customer service quality.

Eligibility Criteria

  • Seniority: Mid Level
  • Languages: English

About Career Site

Digitide Solutions Limited specializes in debt recovery and collections services.

Industry: Financial ServicesEmployees: 3+Website