WFM Executive

The WFM Executive will be responsible for developing and implementing effective workforce management strategies to support the CLM Domestic Diversified | Outbound department. This role involves analyzing historical and real-time data, forecasting demand, and optimizing scheduling to ensure an adequate and skilled workforce is available to meet business needs. The executive will collaborate closely with the management team to align WFM strategies with business objectives, ensuring efficient resource utilization and high customer satisfaction.

• Seniority: Mid Level
• Languages: English