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WFM Executive
Career Site
Pune
Full-Time
0-3 Years experience
Description
The WFM Executive will be responsible for various aspects of workforce management and performance optimization. This role involves generating and maintaining reports, ensuring accurate data collation, and adhering to industry standards. The executive will also manage real-time queue operations, monitor SLAs, and maximize manpower utilization. Additionally, they will interact with clients and internal teams to ensure effective dialler and data strategies.
Eligibility Criteria
- Seniority: Mid Level
- Languages: English
About Career Site
Digitide Solutions Limited specializes in debt recovery and collections services.